Fraud Alerts

Check back often to stay up-to-date on the latest fraud and scams so you can better protect yourself from financial fraud.

New Bank Transfer Cyber Fraud

April 3, 2015

There is a new malware that waits until it recognizes that the user is navigating to a bank website and instantly creates a fake screen telling the user that the bank's site is having problems and to call a certain number. If users call that number, they get through to an English-speaking operator who already knows what bank the users think they are contacting. The operator then elicits the users' banking details and immediately starts a large wire transfer to take money out of the relevant account.

Fraudulent Websites Posing as Green Dot MoneyPak Customer Support

October 7, 2014

The FBI Internet Crime Complaint Center (IC3) has received numerous complaints reportingfraudulent websites posing as MoneyPak customer support; they found these website via search engines. MoneyPak is a non-reloadable,prepaid product offered by Green Dot.

Read more at the IC3 website. 

Home Depot Payment Breach

September 8, 2014

Home Depot has disclosed that their payment systems had been breached.

Read the Home Depot statement on this breach at their website.

Phishing Scam: Solidwall Bank

August 6, 2014

The Office of the Comptroller of the Currency has sent an alert saying that they have been informed that an entity titled "Solidwall Bank" is involved in a website spoofing and phishing scam. The entity has spoofed the website of a legitimate bank in Somerville, Massachusetts. If you receive emails from "Solidwall Bank" please do not open them or follow any links in the email.

Read more at the website for the OCC by clicking here.

Scams Targeting University Employees & Students

May 8, 2014

The Internet Crime Complaint Center (IC3) is aware of various types of cyber-scams being targeted at universities, university employees and students. Please be cautious when you receive any email from someone you do not know.

Read more at the website for the Internet Crime Complaint Center (IC3) by clicking here.


Easter Holiday Phishing and Malware Campaigns

April 15, 2014

As Easter approaches please be mindful of potential emailsrelated to Easter that may contain malware or that could be phishing forpersonal information. Please be cautious when receiving the following:

  • shipping notifications that may be phishingscams or may contain malware
  • electronic greeting cards that may containmalware
  •   requests for charitable contributions that maybe phishing scams and may originate from illegitimate sources claiming to becharities

  Read more at the website for the United States Computer Emergency Readiness Team (US-CERT) by clicking here.


Telephone Scam - "Grandparent Scam"

April 14, 2014

The Internet Crime Complaint Center has received reports of a telephone scam where fraudster claim that a relative is in some sort of trouble in another country and that you need to wire money to help your relative. The fraudsters may also pose as an attorney, law enforcement or some other type of official.

When receiving this type of call, remain calm and resist the pressure to act quickly. Try to contact your relative first to make sure this is legitimate and never wire money based on a request made by phone, email or text message.

Read the full alert from the Internet Crime Complaint Center (IC3) by clicking here.

IRS Phone Scam

March 21, 2014
The IRS is reporting that fraudsters that are claiming to be from the IRS are calling people across the country, including recent immigrants. They inform the victim that they owe taxes and to avoid arrest, deportation or loss of business or driver's license that they must pay the taxes by pre-paid card or wire transfer. More details are available at the IRS website.

Community Bank SMiShing Text

November 18, 2013
There have been reports of text messages claiming to be from "CommunityBankLongview" with the call back number of 972-865-1395.If you call the number it will ask for personal information. Do not provide any information. Below is what the text message looks like.



Phishing for Debit or Credit Card Information

August 29, 2013
There have been reports of text messages from 903-431-3475 with the call back number of 920-968-7735. It is an automated system that requests full card number, expiration date and 3-digit code on the back of their card. Do not provide any information to these callers.

Medicare Phishing

September 5, 2013
We have had reports of phishing calls where the fraudsters are claiming to be from Medicare. They claim that they are issuing new cards and that the first part of the Medicare number is their bank’s routing number. Then they proceed to ask for your account number so they can complete the new card. Do not provide any information to these callers.


TurboTax Phishing Email

Please be advised that we have been made aware of a phishing campaign currently underway that is using emails that appear to be related to TurboTax. The email does not contain a link; however, the email has a .zip attachment that contains malware. Do not open the .zip file. The emails are not from CNB, TurboTax or Intuit.

Citadel Malware

There is a new malware that freezes up the users computer and displays a window that tells the user that they have visited an illegal website and that they must pay a $100 fine to the FBI to have their computer unlocked.

Federal Reserve Bank Atlanta Consumer Scam Alert

In recent weeks, the ACH Network has seen an increasing number of fraudulent payments using the Federal Reserve Bank of Atlanta’s routing transit number.

Many of the unauthorized payments were created by customers of service providers, such as utility companies and cable companies, to pay the customers’ bills. It is important for consumers to know that, when making online or e-check bill payments, they cannot use the routing number associated with any Federal Reserve Bank. Any text, e-mail, phone call, flyer or Web site that might instruct a consumer on how to pay bills using the Fed’s RTN (e.g., “the government can pay your bills”) is a scam and payments initiated in this manner will be intercepted.